Microsoft 365

Bring email, files and everyday work together.

When employees work from different offices or home, the right account and the current file need to be within reach. Microsoft 365 brings business email, documents and collaboration together, but the setup still needs to reflect how your people work.

Design I.T. Solutions helps you choose licenses, move email and files, configure access and manage Microsoft 365 over time. Start with a new rollout or improve the environment you already have.

The tools behind an ordinary workday

A customer reply, a shared proposal and a meeting with another office should not require separate copies of the same work. Microsoft 365 gives employees connected tools for those tasks. The applications available depend on the subscriptions you choose.

Outlook & Exchange

Keep the conversation moving

Use business email, shared calendars and contacts across devices. A shared mailbox lets authorized colleagues handle addresses such as billing@ without making everyone use the same sign-in.

Teams, SharePoint & OneDrive

Give work a shared home

Use Teams for conversations and meetings, SharePoint for team documents and OneDrive for individual files and sharing. Set access around the people who need the work, including colleagues in other locations.

Word, Excel & PowerPoint

Work on the same version

Work together in documents, spreadsheets and presentations stored in Microsoft 365. Colleagues can edit a shared file instead of trying to reconcile different email attachments.

What we handle

A Microsoft 365 environment needs attention as employees join, roles change and business requirements grow. We handle initial work and ongoing administration around those needs.

Migration and setup

Move from Gmail, on-premises Exchange or another environment with a defined migration plan. We identify the email and files involved, connected applications and the working hours the change needs to accommodate.

Licensing guidance

Match subscriptions to employee roles. We compare application needs, desktop use and security requirements so purchasing decisions reflect the work people actually do.

User and account management

Manage accounts, shared mailboxes and distribution lists as employees join or leave. A change of role can also mean a change in permissions, even when the person stays with the company.

Security configuration

We configure multi-factor authentication, email protection and access settings. Conditional access and data loss prevention can add controls where your licenses and business needs call for them.

Email and spam filtering

We manage filtering, quarantine and safe sender settings, helping staff deal with unwanted messages and find legitimate email that has been held for review.

Ongoing support

Troubleshoot Outlook, sign-in and Teams problems after the rollout. Ongoing support also covers the account and configuration changes that come with a growing or changing workforce.

Choose the plan around the person

A browser-based role, a desktop spreadsheet user and a colleague with device management needs may need different subscriptions. Review the requirements by role before choosing a plan for everyone.

Applications and protection features vary by plan. Teams availability also depends on the subscription you choose.

Everyday apps

Business Basic centers on web and mobile apps. Business Standard adds desktop Word, Excel, PowerPoint and Outlook.

Security and devices

Business Premium adds security and device management capabilities, including Microsoft Defender for Business. Buying the license is only part of the work; its settings still need to fit your organization.

Specialized needs

Enterprise plans such as E3 and E5 offer other combinations of applications, management and protection. We help compare those options with what your team needs.

A planned move, with help afterward

Moving email and shared files affects people across the business. Plan around their schedules, the information they use and applications connected to the current setup. We support the transition and the people working in the new environment.

Already on Microsoft 365? Review existing accounts, licenses and sharing settings before buying more tools or rebuilding what you have.

  1. Review the current setup

    Identify the mailboxes, files, users and connected applications involved.

  2. Plan and configure

    Agree on what will move and when, including the offices and working hours affected. Prepare accounts, licenses and security settings.

  3. Check the move

    Check the agreed migrated information, permissions and employee access before completing the transition.

  4. Move into ongoing support

    Help staff use the environment and manage account, license and configuration changes over time.

Questions about Microsoft 365

Can you manage our existing Microsoft 365 setup?

Yes. We can take on agreed administration and support for an existing environment. We review the current setup with you first, including user accounts, subscriptions, access and the issues staff encounter.

Can several employees use one shared email address?

Yes. A shared mailbox lets authorized staff read and respond to messages sent to an address such as info@. Staff access it through their own accounts, rather than sharing one password. We help set up the mailbox and its permissions.

What determines the migration timeline?

Data volume is only part of it. The source platform, connected applications, permissions and the times employees need access all affect the plan. We review those details before agreeing on the migration scope and schedule.

Make Microsoft 365 work for your team

Tell us which tools people use, where work is getting held up and whether you are planning a move or improving an existing setup. We can work through the right starting point.

Design I.T. SolutionsNationwide I.T. supportSupport built around
your organization.

Contact

  • Nationwide:
  • 1-800-998-3376
  • 1-800-998-3376
  • West Coast Office
  • 425 W 2nd Ave., Ste. 200
    Spokane, WA 99201
  • Local: 509-534-4874
  • Local: 509-534-4874
  • East Coast Office
  • 165 Arlington Road North
    Jacksonville, FL 32211
  • Local: 904-204-1191
  • Local: 904-204-1191

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