CPA firm I.T. support in Jacksonville
I.T. support through filing season and beyond.
When a return won’t open or a preparer can’t sign in from home, we help your team get back to client work.
Design I.T. Solutions provides managed I.T., Cybersecurity, and backup and recovery for CPA firms.
Choose the support that fits your firm
Your people, existing systems, and filing schedule shape the work we take on. We can be your I.T. team, work alongside your staff, or help with a single project.
Your I.T. team
Let us handle ongoing support for the staff, workstations, and network behind client work. Your employees have an I.T. help desk to turn to when a device or connection gets in the way.
Alongside your team
Your internal staff know the firm. Our co-managed services add support where they need it, whether that is help with day-to-day requests or extra hands for a project.
A one-time project
Bring us in to plan and deliver a server replacement, network upgrade, or technology refresh as a standalone project.
Support behind preparation and review
Preparation and review depend on reliable workstations, protected client information, and access to the records behind each return.
Help desk
A seasonal preparer has a workstation problem while your partners are reviewing returns. Our help desk gives staff a place to get I.T. help without making a partner the first call.
Cybersecurity
Client returns and source documents move between staff and systems. Our Cybersecurity services help protect the business technology handling that information.
Backup and recovery
A saved return is only part of the client record. We plan data backup and recovery around the records you need, including source documents and working files stored outside the tax application.
Let’s talk about your firm’s I.T.
Tell us what is taking time away from client work, what your team already handles, and what you want to change. We’ll help you work through the right mix of support for your firm.
Let’s TalkJacksonville, FL 32211904-204-1191
Questions about working with us
Can you work with our existing I.T. staff?
Yes. With our co-managed I.T. services, your staff keep their role while we take on agreed support or project work.
Can we hire you for a project without ongoing managed services?
Yes. Our Professional Services Projects are one-time, billable engagements separate from recurring managed services. Examples include a server replacement or network upgrade.
